Institute for International Medicine
INMED Cross-Cultural Competency Self-Paced Course
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  Course Welcome
Course Details
Course CME-CNE

Contents

References

PreTest
Begin Course
Final Exam
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INMED Welcome

Contents

Visitors are welcome to browse the beginning pages of each of the four course modules by clicking the underlined links below.

Module One: Relevance Of Cultures

Globalization
Growing Cultural Pluralism in the United States
People Are Not All The Same
What Is Culture?
Culture By Themes
Cultural Extremes
Analysis Of Scientific Culture
Analysis Of Traditional Culture
Be Careful Not To Over Generalize
Understand One's Own Culture
The Ugly American
Unique American Culture
Look Inward Before Outward

Module Two: Basic Cross-cultural Competency

Defining Cross-cultural Competency
Developing Cross-cultural Competency
Cross-cultural Competency: Awareness Of Differences And Biases
Cross-cultural Competency: Attitudes Of Respect
Cross-cultural Competency: Knowledge Of Cultures
Cross-cultural Competency: Skills Of Observing, Understanding and Adjusting
Observe, Understand, Adjust: Case Study
Effective Language Skills
Communication Within A Common Language
Communication Amid Limited Language Proficiency
Effective Communication Within A Common Language
Effective Communication Through An Interpreter
Principles Of Interpretation
Risks Of Using Untrained Interpreters
Effective Use Of Interpretation
Teach Back Technique
Learning A Local Language
Basic Cross-cultural Competency Conclusions

Module Three: Healthcare Cross-cultural Competency

Culture and Health
Culture And Health: Common Observations
Culture And Health: International Observations
Culture And Health: North American Observations
Mixing Of Cultures And Views On Health
Ineffectiveness From Cultural Incompetence
Avoiding Misunderstanding And Ineffectiveness
Building Cross-cultural Competency And Health
Strategy For Cross-cultural Competency in Healthcare
Step One: Observe
Step Two: Understand
Step Three: Adjust
International Case Study: Jody In Angola Observing
International Case Study: Jody In Angola Understanding
International Case Study: Jody In Angola Adjusting
Domestic Case Study: Nicholas In America Observing
Domestic Case Study: Nicholas In America Understanding
Domestic Case Study: Nicholas In America Adjusting
Outcome Of Culturally Competent Healthcare
Cross-cultural Healthcare Competency Conclusions

Module Four: International Cross-cultural Competency

Cross-cultural Stress Test
Cost Of Cross-cultural Failure
Sincere Motives Are Not Enough
Culture Shock
Occupational Hazard Of Cross-cultural Service
Confounding The Comfortable
Symptoms of Culture Shock
Culture Shock: Stages One And Two
Culture Shock: Stages Three And Four
Culture Shock On Short Journeys
Culture Shock Coping Skills: Before Arrival
Culture Shock Coping Skills: Upon Arrival
Culture Shock Coping Skills: Day After Day
Culture Shock Case Study: Nicholas Arriving in Shanghai
Cultural Adaptation
Exiting One's Own Home
Entering Another's Home
Observe, Understand, Adjust
Case Study in Cultural Adaptation: Bus Boarding in Shanghai
Personality Traits For Cross-cultural Success
Continually Observe, Understand, Adjust
Case Study: Nicholas Adapting To Shanghai
Reentry Shock: Another Occupational Hazard
Relational Disconnect
Economic Disconnect
Activity Disconnect
Values Disconnect
Shift In Attention
Aids To Reentry: Before Departure
Aids To Reentry: Upon Arrival
Get A Formal Debriefing
Case Study: Nicholas Returning From Shanghai
International Cross-cultural Competency Conclusions